Frequently Asked Questions
What types of memberships do you offer?
We offer a variety of membership options to suit different needs and lifestyles. These include all-access memberships to our Train, Ride, and Recover programs, as well as flexible class packs. Visit our website or contact us for more detailed information on each membership type.
Can I try a class before I commit to a membership?
Absolutely! We encourage potential members to experience classes firsthand via our Trial Offer of 3 classes for only $15. Book your trial offer here!
What is Train, Ride, and Recover?
‘Train’ refers to our strength and conditioning classes, ‘Ride’ encompasses our indoor cycling sessions, and ‘Recover’ includes our wellness and recovery offerings like sauna and cold water therapy. These programs are designed to offer a holistic approach to fitness and well-being.
Do you offer private training sessions?
Yes, we offer private one-on-one training sessions tailored to your individual fitness goals. These sessions can be a great supplement to our group classes. Book your trial offer here!
Are there specific programs for beginners?
We welcome fitness enthusiasts of all levels, including beginners. Our coaches are skilled in adapting sessions to different skill levels, ensuring a comfortable and effective workout for everyone. Starting with private training is the best way for beginners to feel most successful and confident in the movements before taking classes.
What amenities are available at The Collective?
Our facility includes state-of-the-art workout equipment, the Oh-Eight Fuel Bar for nutrition and smoothies, locker rooms, and a welcoming space for community gatherings.
How can I sign up for classes?
Members can book classes through our website or the mobile app. We recommend booking in advance to secure your spot, as classes can fill up quickly.
What is your cancellation policy for classes?
We understand that plans can change. You can cancel your class booking up to 4 hours before the start time without penalty. For late cancellations, please refer to our accountability fee policy.
Where can I find more information about your Macro Coaching program?
Detailed information about our Macro Coaching program can be found here. It’s a personalized approach to nutrition that complements our Train, Ride, and Recover sessions, guiding you towards your health and fitness goals.
We are here to help
For more questions, don’t hesitate to call us at 480-503-2307, text us at 480-660-9050 or contact us here.
